Sometimes the path to caregiving begins in an unexpected place. For Michael, it began during the uncertainty of 2020. After losing his restaurant job during the pandemic and moving through a period of transition, he found himself stepping into a caregiving role for his daughter’s great-grandmother after she suffered a stroke. When her family could no longer care for her on their own and a nursing home seemed like the only remaining option, Michael made a life-changing decision: He left his job at Sweetwater and began caring for her full-time, seven days a week.

At first, it was simply an act of compassion. But it quickly became something more.

Michael helped care for her through the Medicaid waiver process, and when Senior1Care was willing to take on her case after another company declined it, that moment opened the door to an entirely new future. What started as a deeply personal commitment grew into a calling. Today,

Michael says caregiving changed the course of his life—so much so that he is now just six months away from graduating from nursing school.

“It’s not something that I thought that I would be able to do,” he said. “There’s a lot that’s really humbling to it. At this point, I’m grateful that I get to help people in ways that they’re not able to help themselves.”

That gratitude is rooted in personal experience. Michael was able to help his daughter’s great-grandmother remain at home until the end of her life, something that meant everything to the family and to her. He was there with her until she passed away two years ago, honoring her wish not to spend her final years in a nursing home.

That experience shaped how he approaches every client he serves.

Michael says one of the most important parts of caregiving is helping people feel at ease, especially when they are adjusting to care for the first time. He knows inviting someone new into the home can feel uncomfortable and unfamiliar, so he leads with professionalism, calm, and reassurance. In fact, he shared that Senior1Care often sends him to new clients because he has a gift for helping people settle in and understand that the care being offered comes from the heart.

“You never really know what to expect,” he said. “But I try to show people that they can be at ease, that we’re good people who want to take care of people, and it’s actually in our heart to do these things. It’s not just a job.”

Even with nursing school, on-call management responsibilities during the week, and long client shifts on weekends, Michael continues to pour himself fully into the work. He said he still averages close to 40 hours a week, and sometimes far more, while balancing school and family life.

That spirit of service extends beyond caregiving. Michael also shared that he has reenlisted in the military, adding another meaningful layer to a life already centered on showing up for others. Whether at home, in uniform, in the classroom, or at a client’s side, service has become a defining thread in his journey.

At home, life is just as full. Michael is a husband, father to a 21-month-old daughter named Joanna, and part of a busy blended family that includes a 15-year-old daughter and a 13-year-old stepson. He also shared that caregiving and the medical field seem to run in the family: His mother is a nurse practitioner, one sister is a nurse practitioner, and another is an RN. What once felt like a surprising career path now feels, in some ways, like part of his DNA.

Michael Collage

What clients may feel most, though, is not just Michael’s competence, but his humanity.

He says many people simply want to be heard. Whether that means sitting down and asking about their lives, listening closely, praying with them if they are comfortable, or even bringing his guitar to sing and play together, Michael tries to meet each person where they are. He believes those moments of presence and connection can make a real difference.

“A lot of these people, they really just like when people listen to them,” he said. “A lot of people in this world, they don’t feel heard. So just sitting down, asking questions about their life, and letting them open up, it really does wonders for people.”

When asked what stands out most about Senior1Care, Michael did not hesitate.

After years of moving from place to place and job to job, he said Senior1Care is “far and away the best place” he has ever worked. He spoke about the atmosphere the company cultivates, the quality of people it brings in, and the way the organization cares not just for clients, but also for caregivers. For Michael, Senior1Care feels less like an employer and more like family. He shared one small but telling example: During a recent Microsoft Teams meeting, the first thing his coworkers wanted to see was his baby.

“I don’t feel like an employee there,” he said. “I feel like part of the family.”

That sense of family, purpose, and belonging is what continues to carry Michael forward—through caregiving, through school, and toward the next chapter of his healthcare journey.

His path into caregiving may have begun unexpectedly, but the impact he is making is unmistakable.

Through calm presence, compassion, faith, listening, and a willingness to serve, Michael is helping clients feel safe, supported, and seen. And in doing so, he is showing exactly what makes a caregiver so extraordinary: Not just the work they do, but the heart they bring to it every single day.