Mobile opt-in and information obtained as part of the SMS consent process or numbers for the purpose of SMS are not shared with any third parties or affiliates for marketing or any other purpose.

By providing your mobile number and opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Senior1Care.  This includes SMS messages for conversations (between employees), conversations (external) related to your inquiry, service updates, scheduling, billing, and other important communications. Message frequency varies.  Message and data rates may apply.  See privacy policy at https://www.senior1care.com/privacy-policy/.  Message HELP for help.  Reply STOP to any message to opt out.

You may opt in to SMS messaging by checking the opt-in box on our web page, including: https://www.senior1care.com/contact/. If you do not wish to receive SMS messages, do not check the box or otherwise provide your consent.

We collect your mobile phone number and any information you provide during the sign-up process. We may also collect data related to your interactions with our messages (e.g., delivery confirmations or response actions). This information is used solely to send you the text messages you have consented to receive and to tailor communications based on your preferences and behaviors.

Examples of SMS Messages

  • Service Updates (External): Hi Sally, it’s Betty at Senior1Care. Just wanted to let you know that your caregiver is running a little late today. Please give the office a call at (574) 239-2273 if you have any questions.  Reply STOP to unsubscribe/opt-out; Reply  HELP for assistance.
  • Shift Request (Internal):Hello Joseph, would you be able to cover a shift tonight at 8PM?  Please call me asap if you are available.  Thanks!  Reply STOP to unsubscribe/opt-out; Reply  HELP for assistance.
  • Billing: Hi Mr. Smith, a quick reminder from our billing group at Senior1Care.  We show we have not received payment for this month’s care. Please reach out to the billing group at (574) 239-2273 to make arrangements. Reply STOP to unsubscribe/opt-out; Reply  HELP for assistance.
  • Service Inquiry: Hi Ms. Jones. This is Senior1Care reaching out about your recent inquiry regarding home care services.  Sorry we missed you! Is there a more convenient time for us to connect?  Reply STOP to unsubscribe/opt-out; Reply  HELP for assistance.

Use of Automated Technology

We may use automated technologies to send text messages to the number you provide. By opting in, you consent to the use of such technologies.

Opt-Out and Support

You may opt out at any time by replying “STOP” to any message. Upon receiving your opt-out request, we will promptly discontinue sending you text messages. To start receiving messages again, reply “START.” For help, reply “HELP” or visit our website at https://www.senior1care.com.  Visit https://www.senior1care.com/privacy-policy/ for Privacy Policy and https://www.senior1care.com/terms-of-service/ for Terms of Service.

Opting out of one form of communication (e.g., email) does not automatically opt you out of others (e.g., SMS). For example, if you opt out of marketing emails, you may still receive marketing text messages if you have separately opted in to receive them. If you submit a general opt-out request through this site, we will unsubscribe you based on the information provided (e.g., your name, email address, and/or phone number). We will respond to your request within the timeframe required by applicable law.

Standard Messaging Disclosure

Please note that many carriers charge fees for messages sent or received. These may vary depending on your carrier’s pricing and whether the message is domestic or international.

SMS Privacy Policy

Notwithstanding anything to the contrary in this Privacy Policy, your consent to receive SMS messages applies solely to us. It does not apply to the activities of any third party. We do not sell or share any personal information collected through our SMS services—including phone numbers or SMS consent—for any third-party marketing or promotional purposes.

We are committed to protecting your privacy. While we may use other types of personal information for targeted marketing activities, SMS data is strictly excluded from those practices. The information collected through our SMS program is used only for the purposes you have consented to when providing it.