A few years ago, Billie Jo stepped into home care for the first time through a different agency. With no formal training, no introductions, and no support, she quickly learned how challenging caregiving can be when done alone.
At the same time, she became the primary caregiver for her mother-in-law, who needed extensive hands-on help. That deeply personal experience confirmed something important: Caring for others is where her heart truly is.
After her mother-in-law passed away, she searched for a better, more supportive caregiving environment, and found Senior1Care.
“From the very first interview, I knew this company was different,” said Billie Jo. “Seeing someone face-to-face, having real orientation and training…it meant so much.”
She was impressed by the hands-on orientation, using real scenarios and skill demonstrations for transfers and personal care. She also appreciated that Executive Directors personally introduce caregivers to new clients and provide shadowing opportunities to learn each client’s preferences before working independently.
“Walking into someone’s home is personal, for them and for you,” she said. “Senior1Care makes sure you never do that blindly. That introduction helps everyone feel at ease.”
Billie Jo is known for connecting even with clients who may be hesitant at first. One client, often described as cranky or difficult, warmed to her by the second day: “My daughter calls me ‘catnip for the elderly,’” she laughed. “I don’t take over their space. I’m there to help them, respect them, and meet them where they are.” She loves conversation; learning about clients’ lives; and, when welcomed, working on puzzles together.
Choosing CNA Training
When Senior1Care and Legacy Medical Academy offered CNA classes, she jumped at the opportunity. After injuring her shoulder while caring for her mother-in-law, she wanted proper training to keep clients and herself safe.
“It’s a huge benefit that Senior1Care offers this,” she added. “It shows they care about caregivers and clients equally.”
Balancing Work and Life
With caregiving, family responsibilities, ministry, and personal study, she admits finding balance is a work in progress: “I give my all to everything, but I’m learning that I can’t pour from an empty cup,” said Billie Jo. “I’m grateful for my friends, my husband, and my faith…they remind me to recharge.”
